Privacy Policy

01. Information We Collect

We collect information necessary to process orders and operate our website securely:

• Personal information: name, email address, phone number, billing and shipping address.
• Account information: login credentials, order history, and saved preferences.
• Payment information: processed securely by our third-party payment provider — we do not store full card numbers on our servers.
• Technical data: IP address, browser type, device information, and pages visited.
• Cookies: used to keep you signed in, remember your cart, and understand site usage.

02. How We Use Your Information

• Processing and fulfilling orders, including shipping and payment confirmation.
• Providing order updates, customer support, and account notifications.
• Improving website performance, security, and the overall research-ordering experience.
• Sending promotional communications, with an opt-out available in every email.
• Meeting our legal and regulatory obligations as a research-compound supplier.

03. Sharing Your Information

We do not sell your personal data. Information is shared only in limited circumstances:

• Service providers: trusted partners handling payment processing, shipping, and technical infrastructure.
• Legal requirements: when required by law, subpoena, or regulatory request.
• Protection of rights: to prevent fraud, enforce our Terms & Conditions, or protect the safety of our users.
• Third-party links: our site may link to external resources; we are not responsible for their privacy practices.

04. Data Security

We apply industry-standard safeguards — encryption in transit, secure hosting, and restricted internal access — to protect your information. No online system is completely immune to risk, and by using our services you acknowledge the inherent limitations of data transmitted over the internet.

05. Your Rights

• Access, update, or correct the personal information we hold about you.
• Request deletion of your account and associated data.
• Opt out of marketing communications at any time.
• Object to or restrict certain uses of your data.

To exercise any of these rights, email support@longeviaresearch.com.

06. Research-Use Products Disclaimer

All products sold by Longevia Research are strictly Research Use Only:

• Not for human or veterinary use.
• Not intended for diagnosis, treatment, or any therapeutic purpose.
• The purchaser is responsible for compliant handling under all applicable laws — see our COA verification guide and storage guide for correct laboratory protocol.

07. Updates to This Policy

We may revise this Privacy Policy periodically. Updates take effect immediately upon posting, with the effective date above reflecting the most recent revision. We encourage you to check back periodically.